The COVID-19 pandemic shone a spotlight on how telemedicine can help to deliver healthcare to all,  especially for people living in remote areas and underserved communities. Countries around the world have struggled, however, to ensure routine use and long-term sustainable access to telemedicine services – even in those with the most robust health systems.

In order to ensure the sustainable use of telemedicine beyond the COVID-19 pandemic and amongst multiple complex global health challenges, from conflict and disease outbreaks to climate change, WHO has released a new resource to help guide policy-makers, decision makers, and implementers in designing and overseeing telemedicine implementations.